How to reset your online banking password
Step-by-step guide to recover access if you forgot your password or your account is locked.
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Digital Banking
How to reset your online banking password
Recover access quickly if you forgot your password or your account is locked.
Accounts
What to do if your debit card is lost or stolen
Freeze your card, protect your account, and order a replacement.
Security
How to recognize and report phishing scams
Identify suspicious emails and texts before sharing personal information.
Accounts
Understanding overdraft fees
Learn when fees apply and how overdraft protection can help.
Cards
How to dispute a credit card charge
Challenge transactions you do not recognize or did not authorize.
Digital Banking
Mobile check deposit limits and tips
Deposit checks securely from the Halloway mobile app.
Banking help articles
Guides on accounts, cards, digital banking, security, and business banking.
Understanding overdraft fees and how to avoid them
Learn how overdraft protection works, when fees apply, and options to reduce unexpected charges.
What to do if your debit card is lost or stolen
Immediate steps to secure your account, freeze your card, and request a replacement.
Setting up direct deposit for your paycheck
Find your routing and account numbers and share the correct details with your employer.
How to recognize and report phishing scams
Spot suspicious messages claiming to be from Halloway Bank and report them safely.
How to dispute a credit card charge
When and how to challenge a transaction you do not recognize or did not authorize.
Wire transfers: limits, fees, and timelines
Send domestic and international wires securely through online banking or in branch.
Opening a business checking account
Documents required, account options, and what to expect when opening business banking.
Mobile check deposit limits and tips
Deposit checks from your phone with daily limits, hold policies, and best practices.
9 banking help articles