How to recognize and report phishing scams
Protect yourself from fraudulent emails, texts, and calls pretending to be Halloway Bank & Trust.
We will never ask you to
- Share your full password, PIN, or one-time verification code by phone, email, or text
- Send money to "protect" or "verify" your account
- Install remote-access software on your computer or phone
Warning signs of phishing
- Urgent language ("Your account will be closed today")
- Misspelled sender addresses or suspicious links
- Requests to click a link and sign in on an unfamiliar website
- Unexpected attachments or payment requests
What to do if you suspect a scam
- Do not click links or open attachments.
- Forward suspicious emails to fraud@hallowaybank.com.
- Call us directly at 1-800-425-5696 using the number on your statement or card — not the number in the message.
If you shared information
Change your online banking password immediately, freeze your cards in the mobile app, and contact us so we can monitor your accounts.